1. Introduction
Welcome to The Elegant Print! We are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy & Policy outlines how we collect, use, and protect your personal information when you visit our website https://theelegantprint.com/.
2. Information We Collect
When you place an order, we collect personal information such as:
- Name
- Email Address
- Phone Number
- Shipping Address
- Payment Details (processed securely through our payment gateway)
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order updates
- Provide customer support
- Improve our services
4. Payment Policy
- No Cash on Delivery (COD): All orders must be prepaid through our available online payment methods.
- We accept payments via secure payment gateways to ensure safety and confidentiality.
5. Return & Refund Policy
- No Returns: Since our products are custom-made, all sales are final. We do not accept returns or exchanges unless the item arrives damaged or defective.
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with proof (photos or videos), and we will review your case.
- Refunds are only issued in cases of order cancellation before production begins.
6. Data Protection & Security
We implement security measures to protect your personal information. However, we advise customers to keep their account details secure and not share them with anyone.
7. Third-Party Services
We may use third-party services for payment processing and analytics. These providers have their own privacy policies, and we encourage you to review them.
8. Changes to This Policy
We reserve the right to update this policy at any time. Changes will be effective upon posting to our website.
9. Contact Us
If you have any questions regarding this Privacy & Policy, please contact us at: Email: elegantprintingpress@gmail.com
Thank you for choosing The Elegant Print!
